Need to make a return? We're here to help.

We understand a product may not always be the right fit, and we'll do our best to make your return simple and stress-free.

How to start your return:

Email us at support@knittingsupport.com with:

• • Your order number
• • The reason for your return
• • Photos or a short video of the issue, where possible

Clear photos or videos help our team review your request properly and sort out the best resolution for you.

Our timeline:

We'll do our very best to reply within 24 hours during business days.

Hours:

Monday – Saturday: 9AM – 6PM

Thank you so much for your understanding and your support of our small team. We really do appreciate you, and we'll always do our best to make things right.